“We work with communities to empower them to reduce their flood risk and be in control.
“I have no doubt that the best results happen when people in Flood Action Groups are listened to, their ideas are valued and their local expertise and knowledge is acted upon as part of a partnership approach to reducing flood risk.
“Flooding is a complex issue with lots of agencies and authorities each having a different role to play, which is confusing and frustrating for people.
“In our experience the best way of making things happen locally is by communities working in partnership with those who can make a difference such as local authorities, the Environment Agency and water companies.”