People are responsible for looking after their own property, including reducing the risks of water entering it and of causing damage. Therefore, it is important that people are aware of their flood risk and take measures to better protect themselves, where appropriate.
The drainage pipes located beneath your house, garden or driveway belong to you and are your responsibility. These stop being your responsibility the moment they reach outside the boundary of your property and/or connect to pipes serving another property. So if there’s a problem with a private drain or sewer, it’s up to you to pay for an independent drain clearing company to carry out any clearance work.
If you are uncertain about any of these responsibilities or need some advice contact your water company or our helpline on 01299 403055.