Vacancy: Flood Engagement Officer Shropshire
We are seeking a Flood Engagement Officer for Shropshire
Region Shropshire
Post Type Permanent
Working Pattern Full Time – 37.5 hours per week.
Role Type Operational delivery
Salary Range £24,500 rising to £27,840.90
Pension The Company operates an auto enrolment pension scheme
Annual Leave 30 days per year including statutory and public holidays and birthday.
Security checks DBS check required
Contact and additional information
- This position is Home based but with extensive travel and it will be necessary to work throughout Shropshire
- A full driving license and access to a car is essential for the role
- The role will involve occasional evening and weekend work
Job description
The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area. This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country
We are seeking someone warm and approachable who will be required to work in Shropshire and potentially other areas in England & Wales. You will need to be able to engage appropriately and effectively with grassroot communities at risk of flooding, as well as professional organisations and have proven project management skills.
Day to day you will work directly with members of the public in communities and liaise closely with external organisations.
Co-workers
The National Flood Forum team is small, intimate and extremely supportive of one another. Officers work on projects across the country but speak and meet on a regular basis. Training and experience are gained alongside these officers in their areas.
Experience and skills required
You will need to:
- Demonstrate excellent written and verbal communication
- Be highly organised, flexible, able to manage and prioritise
- Demonstrate experience of managing projects and writing formal reports
- Have patience, understanding and exceptional listening skills
- Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people
Competencies required
Competence 1 – Communication
Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs
Description – Listens and questions to understand. Works to facilitate and support the community’s perspective.
Competence – Shows commitment to putting the public & client first and takes pride in delivering a consistently high quality service. Demonstrates active listening skills and tact in working with the public and professional partners.
Competence 2 – Delivery
Delivering projects – Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.
Description – Manages projects effectively and writes reports efficiently and to a professional standard
Competence – Organises and delivers tasks effectively. Produces comprehensive and well written reports, evaluations and statistics
Competence – Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary
Competence 3 – Team working
Managing self – Works co-operatively and flexibly with other members of the team towards common goals.
Description – Has full awareness of own strengths and weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum
Competence – Understands and recognises own role within the team. Works effectively with team members to deliver results
Competence – Understands the charitable objectives of the National Flood Forum
For further details about the role or informal discussion please contact Amanda Davies [email protected] or 07734 899708
To apply –
- Please send a CV (maximum 2 sides) in pdf format
- A supporting statement in pdf format (maximum 1 sides) demonstrating how you meet the
- Please tell us how you heard about this position on your
- Please complete the equal opportunities form via this link https://forms.gle/azbqv3yT54JwcsW59
Send to Jean Timmins, – [email protected] Closing Date: 27th October 2025